Privacy Policy

Privacy Policy

Effective Date: 02/02/2026
Last Updated: 02/02/2026

Vidhyalay (“we”, “our”, “us”) is committed to protecting the privacy and security of all users of the Vidhyalay platform, including schools, administrators, teachers, students, parents, and visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access or use our website, mobile applications, and services (collectively, the “Platform”).

By using Vidhyalay, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, operate, and improve our services.

1.1 Information Provided by Institutions

  • School name, address, contact details

  • School type, board affiliation, academic structure

  • Administrator details (name, email, phone number)

  • Institutional preferences and configurations

1.2 Information Related to Users

  • Administrators & Staff: Name, role, email, phone number, login credentials

  • Teachers: Personal details, subjects, schedules, attendance data

  • Students: Name, class, section, academic records, attendance, results

  • Parents/Guardians: Name, contact details, relationship to student

1.3 Automatically Collected Information

  • Device type, browser, IP address

  • Login timestamps and activity logs

  • Usage patterns for system optimization

2. How We Use the Information

We use collected information for the following purposes:

  • To create and manage school accounts

  • To provide academic, administrative, and communication services

  • To enable attendance, exams, results, fees, and reports

  • To facilitate parent–teacher and student–teacher communication

  • To improve platform performance and user experience

  • To provide customer support and technical assistance

  • To comply with legal and regulatory requirements

We do not sell or rent personal data to third parties.

3. Data Sharing & Disclosure

We may share information only in the following circumstances:

  • With authorized school administrators and staff based on role access

  • With service providers (hosting, payment gateways, SMS/email services) strictly for platform functionality

  • When required by law, regulation, or legal process

  • To protect the rights, safety, and integrity of Vidhyalay and its users

All third-party partners are required to follow strict confidentiality and data protection standards.

4. Data Security

Vidhyalay implements strong technical and organizational measures to protect data, including:

  • Secure cloud infrastructure

  • Role-based access control

  • Encrypted communication

  • Regular data backups

  • Continuous monitoring and system updates

While we take all reasonable steps to safeguard information, no system can guarantee absolute security.

5. Data Retention

We retain personal and institutional data only for as long as necessary to provide services or meet legal obligations.
Schools may request data export or deletion subject to applicable laws and contractual terms.

6. User Rights

Depending on applicable laws, users may have the right to:

  • Access their personal data

  • Request correction of inaccurate information

  • Request deletion of data (subject to institutional control)

  • Restrict or object to certain data processing activities

Requests can be made through the school administrator or by contacting our support team.

7. Children’s Privacy

idhyalay is designed specifically for educational institutions and is used under the supervision and authorization of schools. The collection and processing of student data are carried out strictly for educational and administrative purposes as defined by the institution.

Student and parent data are accessed only by authorized school administrators, teachers, and guardians through role-based permissions.

For detailed information regarding how we collect, use, and protect student and parent data, please refer to our dedicated Student & Parent Privacy Policy available at:
👉 https://vidhyalay.org/page/student-parent-privacy-policy

Vidhyalay remains committed to safeguarding the privacy, dignity, and rights of all students and their families.

8. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain secure sessions

  • Improve platform performance

  • Understand usage trends

Users can control cookies through their browser settings.

9. Third-Party Links

The platform may contain links to third-party websites or services. Vidhyalay is not responsible for the privacy practices or content of those external platforms.

10. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and continued use of the platform constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or data protection, please contact us:

Vidhyalay Support Team
📧 Email: support@vidhyalay.org
🌐 Website: https://vidhyalay.org